Privacy policy

Data we collect

Data you give us

When you contact us or sign up for emails, we collect your name, email address and anything you write in your message.

Data collected automatically

When you browse the site, we record technical data such as your IP address, browser, device type and the pages you visit, using cookies and server logs. We also use aggregated statistics, such as visits per page, that do not identify you.

How we use it

• To answer your messages.
• To run, secure and improve the site.
• To measure which pages are read and which casino links are followed.
• With your consent, to send you emails about new reviews and offers; you can unsubscribe at any time.
• To meet legal obligations and prevent fraud.

Security and retention

We protect data with encryption in transit, access controls and regular reviews. We keep contact messages only as long as needed to deal with them, and analytics data in aggregated form.

Your rights

You can ask to see the personal data we hold about you, to correct or delete it, to receive it in a portable format and to stop marketing emails. Players in Ghana also have rights under the Data Protection Act, 2012 (Act 843). Send requests through our contact form.

Other sites and transfers

Links to casinos and other sites lead to services with their own privacy policies. Your data may be processed on servers outside Ghana; where it is, we use lawful transfer safeguards.

Changes

We update this policy when our practices change. The current version applies from the date it is published. See also our cookie policy.

How to read the scope of this policy

This policy describes information handled by NewCasinoRank when you use this website. It does not set the terms for a casino account, a payment to a casino, or a game played on another operator's service. Those activities are handled by the operator under its own privacy notice. Keeping these scopes separate helps you send a question to the organisation that can answer it. For a description of what NewCasinoRank publishes and how its site works, read the about NewCasinoRank page.

Information you choose to send

A message gives you control over what you disclose, so include only details needed to explain your request. A name and reply address let the team identify your message and respond; the message text supplies the question or correction. Do not send casino passwords, payment card numbers, identity documents or account credentials through a general contact form. NewCasinoRank does not need access to a casino account to answer a question about this site's content. If a request concerns information held by NewCasinoRank, use the contact form and describe the specific data or page involved.

Technical records and aggregated statistics

Technical records help explain what a website may observe during a visit. An IP address or browser detail describes a connection or device, while a page view describes an interaction with content; those details are not the same as a casino account record. The policy also distinguishes information that identifies a visitor from totals used to understand site traffic. Aggregation can support decisions about which pages need attention, but it does not mean every browsing record is automatically anonymous at the moment it is collected. The cookie policy explains the site's use of cookies and related technologies.

Reasons for using information

The uses listed here connect information to site operations. A contact message supports a reply, technical records help operate and protect the website, and aggregate measures help the team understand how pages are used. Marketing is described separately and is conditional on consent; the policy also says that promotional emails can be stopped. That distinction matters because a request for a response is different from permission to receive ongoing offers. When reading a message about marketing, look for whether it is promotional or needed to handle an existing enquiry.

Security statements and their limits

The policy describes encryption, access controls and regular reviews as safeguards for information held by the site. These are categories of protection, not a promise that every risk can be removed. Encryption concerns whether data can be read while it moves or is stored; access controls concern which authorised people can reach it. A review is a process for looking for weaknesses, rather than proof that no weakness exists. The policy does not give a fixed retention period for every record, so its statement that contact messages are kept as long as needed should not be read as a specific number of days.

Requests about your information

The page lists requests to access, correct, delete or receive personal data in a portable form, along with the option to stop marketing emails. A request should identify the information or message at issue and explain what action you want the team to consider. Some records may be subject to a legal duty to keep them, as the FAQ notes, so deletion may not be possible in every case. This page is a summary of the site's stated process, not an assessment of an individual legal claim. Use the contact form to make a request and keep a copy of what you sent.

Other websites and international transfers

A link from NewCasinoRank can take you to a casino or another external service. Once you leave this site, the external operator's privacy policy governs its own collection and use of information; this page cannot describe every outside service's practices. The policy also says information may be processed on servers outside Ghana and refers to lawful safeguards for transfers. It does not identify each server location or each safeguard used for a particular transfer. Review the destination's current privacy notice before sharing details there.

Policy changes and current information

The policy says it may change when practices change and that the published version applies from its publication date. This means a saved or copied version may no longer describe the current wording. Check this page again when you need to understand the site's current explanation, especially before sending sensitive information. A change to this policy concerns NewCasinoRank's handling of information; it does not change the separate terms or privacy notice of a casino you visit. If a sentence is unclear, contact the team and point to the relevant section.