18+ Responsible gaming Addiction help Gambling Therapy

Guide · ID checks Updated 27 Oct 2026

Why do new online casinos ask for ID?

Casinos check your identity to confirm you are an adult, to stop fraud and money laundering, and to make sure winnings go to the account holder. Their licence requires it, whether they are licensed in Curaçao, Anjouan or Malta.

Most casinos ask before the first withdrawal; some at sign-up. Verifying early avoids a payout held for documents.

By Chloe O'Sullivan | Guides

Why casinos check

  • Age: you must be 18 or older.
  • Identity and fraud: one account per person, no stolen cards.
  • Payments: the card or account is yours.
  • Anti-money laundering: large deposits can trigger source-of-funds questions.
  • Responsible gaming: self-exclusion only works if accounts are tied to real people.

Documents casinos ask for

CheckDocuments usually accepted
IdentityPassport, driver's licence, Ghana Card or voter ID card
AddressUtility bill or bank statement from the last three months
PaymentPhoto of the card with middle digits covered, or a screenshot of the e-wallet or bank account
LivenessA selfie holding your ID, at some casinos

How long it takes

Automated checks can pass in minutes. Manual checks take from a few hours to a few days, longer at weekends. Clear, uncropped photos with all four corners visible speed it up.

Staying safe

  • Upload documents only inside your casino account, never by social media or chat links.
  • Cover the middle digits of cards; never send a CVV.
  • Check the casino's privacy policy and licence first.
  • If a casino asks for documents again and again without reason, ask for the request in writing.

Questions

ID checks: questions

Why does a casino ask for my ID at sign-up?

To confirm your age and identity and meet the rules of its licence.

Is it safe to send my ID?

Through the casino's secure upload in your account, at a licensed casino, yes. Never send documents by chat links or social media.

What if I do not provide ID?

The casino can block withdrawals and close the account.

How long does verification take?

From minutes to a few days.

Do I need to verify every time I play?

No. Once is usually enough, unless your details change or large transactions trigger extra checks.

Can I play free games without verification?

Many casinos let you play demo games without an account or before verification.

Responsible gaming

Play only if you are 18+ and it stays fun

These rules apply on every page of this site. A young casino has less history to judge it by, so the limits matter more.

18+ only

Adults only, everywhere

You must be 18 or older, and older in some countries. A casino can ask for ID before your first withdrawal, and new casinos often do.

Responsible gaming
New brands

Start small with an unknown casino

Deposit an amount you would accept losing to a failed withdrawal, and request a small cash-out early to see how the casino handles it.

How we review new casinos
Limits

Set limits before the welcome offer

Bonus wagering keeps you playing longer. Set a deposit limit and a time limit in the account before you claim.

Set your limits
Help

Free, confidential support

If playing stops being fun, talk to someone. Gambling Therapy offers free support in many languages.

Gambling Therapy · Addiction help