Table of Content 2
Before you write
-
Corrections
Name the casino, the fact and where you saw the correct version.
-
Disputes
We cannot settle a dispute with a casino; contact its support and then its regulator.
-
Help
If casino play is causing you harm, Gambling Therapy offers free support online.
Full text
We read every message. Corrections to reviews get priority: tell us the casino, what has changed and where you saw it, such as the casino's own terms page or a regulator's register, and we update the review once we have checked it.
We are an information site, not a casino, so we cannot access your casino account, process withdrawals or act for you in a dispute.
Contact Us
Have a question or need help? Fill out the form below and we'll get back to you.
Contact: questions
Can you help me with a withdrawal or a dispute at a casino?
No. We are not a party to your account. Contact the casino's support first and keep a written record; if that fails, contact the regulator that licenses the casino. Our review method explains where to find it.
A fact on a review is wrong. What should I send?
The casino's name, the fact that is wrong and where you saw the correct one. We update the review once we have checked it.
Can a casino contact you about a listing?
Yes, through the form. Being listed does not change the founding year we show, the licence check or the order set by our ranking method.
I think I have a gambling problem. Who can I talk to?
Gambling Therapy offers free support online. Our addiction help page lists more resources.